04 · IT Support

KEEP THE DIGITAL SETUP
RUNNING SMOOTHLY.

Practical support for websites, hosting, email, DNS, devices and the everyday technical setup your business relies on.

IT support dashboard
Ongoing support

LESS TIME FIGHTING WITH THE TECH.

Not every business needs an internal IT team. Sometimes you need reliable help with websites, hosting, email or everyday setup issues.

We provide practical support for the digital systems we manage, without unnecessary complexity.

SUPPORT DESK / SERVICE OVERVIEWCORE STACK
YOUR DIGITAL SETUPOne place for the essentials.

Practical support for the systems behind your online presence.

01
Website careMaintenance, updates & backups
02
Hosting & domainsHosting, DNS & configuration
03
Business emailMailbox & delivery setup
TECHNICAL ASSISTANCESUPPORT THAT MAKES SENSE
Capabilities

PRACTICAL SUPPORT FOR YOUR DIGITAL SETUP.

From website maintenance to business email configuration, we support the systems your business depends on.

01
WEBSITES

Website Maintenance

WordPress updates, backups, content changes and fixes for the websites we manage.

SITE CARE
02
INFRASTRUCTURE

Hosting & Domains

Hosting setup, SSL, domain connections, DNS changes and technical website configuration.

HOSTING & DNS
03
COMMUNICATION

Business Email Setup

Mailbox configuration, DNS records, SMTP setup and troubleshooting common email issues.

EMAIL SERVICES
04
ASSISTANCE

Technical Support

Troubleshooting and practical help with the digital setup surrounding your online presence.

ONGOING HELP
Support approach

FIND THE ISSUE. FIX IT. KEEP THINGS MOVING.

A simple support process designed to solve the problem without adding more complexity.

01

Identify

We work out what is actually causing the issue before changing anything.

02

Resolve

We fix the immediate problem and test the affected setup.

03

Maintain

Where needed, we keep the website and related systems updated and monitored.

04

Improve

We recommend sensible improvements when the current setup is creating repeat problems.

Support pricing

ONGOING HELP WITHOUT
A FULL INTERNAL IT TEAM.

Start with website care or a wider support arrangement depending on what you need us to manage.

IT Support

From £50/month

For businesses needing wider support around email, domains and everyday digital setup.

  • Email support
  • DNS & domains
  • Website troubleshooting
  • Setup assistance
  • Ongoing advice
One-off Support

Custom quote

For isolated technical work where an ongoing plan is not needed.

  • Issue diagnosis
  • Migration work
  • Configuration changes
  • Email & DNS fixes
  • Quoted before work starts

Support outside an agreed plan is quoted around the job, access required and expected time involved.

Let's work together

READY TO BUILD
WHAT'S NEXT?

Whether you need a new website, stronger branding, better visibility or ongoing support, tell us what you're working on and we'll help you find the right next step.